Managing Director Geoff Wilkinson
Finance & HR Director Amanda Wilkinson
Senior Building Control Surveyor Mike Chambers
Building Inspector Michael Safo
Building Control Surveyor (Structures) Azhari Mohammed
Surveying Support Technician Melanie Parish
Admin Team Leader Lorraine Gardner
Administrators Tracey Vollans Tara Wilkinson
QA & Data Auditor Chloe Prentice
Office Dog Suggs
We work closely with the following consultants
Matt McHugh – Building Control Inspector
Dennis Barry – Building Control Inspector
Rebecca Janman – Building Control Inspector
Robert Jarvis – Building Control Inspector
Mark Taylor – Building Control Inspector
Hopefully you will be completely satisfied with our services but occasionally despite our best efforts things do go wrong. We will endeavour to sort those problems out without the need for a formal complaint, and in a collaborative non confrontational way.
However, if you still wish to complain the following sets out our complaints procedure to guarantee that your complaint is treated seriously.
The person you speak to within WCCL Ltd will take details of your complaint and fill in a Customer Complaint Form see COMPLAINT POLICY AND FORM. You may be asked to confirm the complaint in writing if the nature of the complaint is complex.
We will contact you in writing within 10 working days to inform you of our understanding of the circumstances leading to the complaint and you will be invited to make written comment.
Within 21 days of receipt of the written summary, the person dealing with your complaint will write informing you of the outcome of the investigation and describe what action will be taken.
If you are dissatisfied with any aspect of our handling of your complaint, you should contact:
HR & Finance Director
Wilkinson Construction Consultants Ltd
52 Grosvenor Gardens,
Amanda will personally conduct a separate review of the dispute and contact you within 14 days to inform you of the result of this review.
If you remain dissatisfied with any aspect of our handling of the dispute, and it relates to consultancy services we agree to enter into mediation with you in accordance with the Centre for Dispute Resolution (CEDR) Model Mediation Procedure or the mediation process operated by the Royal Institution of Chartered Surveyors.
If the dispute relates to Approved Inspector services we will refer your complaint to the Construction Industry Council Approved Inspector Registrar. As a result the matter will be dealt with in accordance with the complaints protocol for Approved Inspectors and associated disciplinary procedures. If you wish to contact them yourselves the contact details are:
Construction Industry Council
26 Store Street
Telephone 020 7399 7400
Facsimile 020 7399 7425
If the dispute relates to technical interpretation of the Building Regulations, we will refer to the determinations and appeals procedure as detailed in ‘A Guide to Determinations and Appeals’ published jointly by the Ministry of Housing, Communities and Local Government and National Assembly
The information which you give will be used for the following purposes:
- to enable the company to create a computer and paper record of your application;
- to enable the application to be processed;
- to enable the company to compile statistics, or to assist other organisations to do so.
- to undertake consultations
- marketing to and of the companies services unless you clearly state otherwise
- to address complaints from members of public or statutory authorities
The information will be kept securely, and will be kept no longer than necessary. Please note in the case of Approved Inspector applications this is likely to be 15 years post completion to comply with the Performance Standards
Registered with ICO to view full details search ZA064720
A copy of the our Data Protection Policy can be downloaded here
Be Part Of The Team
Wilkinson’s are a company that believes in being the best, and are proud holders as of the 2022 award for Best Approved Inspector in the UK.
We have been growing and innovating since 2009 and excel at what we do because our people excel. If you share our positive, can-do attitude, our commitment to quality and our dedication to finding solutions rather than problems, you’ll fit right in.
As a small family business you’ll find that you are a part of a family not a corporate machine. There is no unnecessary bureaucracy and everyone mucks in – you’ll even find the MD getting his boots muddy or making the tea.
We absolutely want to be the best and you have a personal role in making that happen.
Senior Building Control Surveyor (RH/TN postcode area)
The role will involve assessment of plans / checking of Building Control applications, and undertaking inspections of various Building Projects filing inspection reports using the latest digital technology. You must have experience of undertaking these roles for either LABC, NHBC or an Approved Inspector in the UK.
The role is home based and requires travel by car/motorcycle to building sites within East Sussex and Kent within a 40 mile radius of your home.
You will need to attend the West Malling office 1 day per week, (though you are welcome to attend more often) and will be working alongside a graduate to help mentor them to full qualification. Clients range from small domestic, to large commercial and even Public Sector projects offering a really interesting and rewarding mix where every day is different. NB excludes High Rise buildings.
We are able to be highly flexible and offer full or part time/variable hours contracts for those looking to semi retire from LABC or return to work due to increasing costs. This means that we can accommodate a choice of working patterns and hours – for example the hours could be worked Wednesday to Friday or after 10am to fit around childcare or other responsibilities. If neither of these options fits then please contact us as we may still be able to accommodate alternative patterns
Salary band is currently £38K – £45K pro rata based on qualifications and experience.
Pro-rata means in proportion to – so if you are appointed on an annual salary of £40K and choose to work 3 days a week you would earn 3/5ths of £40K. e.g. £24K (£2K per month for a 3 day week).
You will need hold a relevant qualification and have at least 2 years’ experience of working with Building Regulations for a BCB in the UK.
We are a small family business that has been established for over 10 years and has won multiple awards for our service and employment practices.
Perhaps you are looking to cut down your current hours, or are just fed up with the bureaucracy of Local Authority Building Control? Maybe you are recently qualified and want to widen your experience from dealing with domestic extensions into more commercial projects? Alternatively, you may be looking to step back into work following furlough or as the children are growing up? If any of these apply this could be the ideal role for you.
Important – whilst we are an equal opportunity employer and positively encourage applications from under-represented groups the ability to climb ladders, and drive your own vehicle is essential to this post. Additionally the role requires basic IT skills such as the ability to use an iPad to complete and submit inspection reports. We are ideally looking to recruit someone living or looking to relocate to TW or RH postcodes.
We are a highly regarded and flexible family run business that believes in doing the job properly with minimal bureaucracy, you will be able to concentrate on doing the job you enjoy with support when you need it.
Many of our staff have been with us for over 10 years now and unlike some organisations the boss isnt afraid of making the tea or getting his boots muddy.
Thinking of joining us?
Here’s what our staff say
“When I was made redundant from LABC, I thought my career was over and it hit my confidence. However Wilkinson’s had faith in my ability and offered me a job, giving me new motivation to get up each morning. The attitude, culture and support shown to staff and their families make it one of the best places I have ever worked, I really feel a valued member of a team”
“WCCL is a real ‘family’ business with the feeling that you are an extension of the family; always supportive and willing to help with ongoing progression to achieve your full potential”
WCCL are an equal opportunity employer and welcome applications regardless of age, race, religion, sex, disability etc
Data Protection for job seekers to download a copy of our policy click here